Vision Care Personalized Services | LensCrafters I have several other pairs of glasses "from other providers" that are more than 5 years old with no issues. Insurance plans accepted online and in-store When I brought my kid back later for her exam, they tried to bill her for a contact lens exam that she didn't get! Visit any LensCrafters location for the service you need, or call 1-877-7-Lenscrafters (1-877-753-6727). Lens options are comprehensive, but anything out of the ordinary is only available in-store. Take advantage of your AAA Membership and score massive discounts on eyewear! I thought this was unreasonable and said that I didnt want to keep going through replacing glasses and paying $50 each time and getting the same results so I asked if I could speak with supervisor. The glasses arrived quickly and fit perfectly. LensCrafters Eyewear Protection Plan : r/Frugal - Reddit 3.1 Overall Score Visit Site Good Bad Bottom Line Reviews Write a Review LAST UPDATED: July 18th, 2023 While Target Corporation, the eighth-largest retailer in the United States, was founded in 1902, the first Target Optical store didn't open until 1995. LensCrafters Eyewear Protection Plan I NEVER buy insurance/protection plans except for glasses. 12/2021 I walked into LensCrafters in Union Square Macy's. Glasses Repair, Adjustment and Eyewear Protection Plan. Well do whatever it takes to make it right*. Please refer to the Co-Pay section for more details. An administrative fee not to exceed 10% of the provider fee paid by you may be charged by us. But heres the thing: The researchers found after analyzing roughly 45,000 purchases over a six-year span that TVs failed only 5% to 8% of the time during the period reviewed. These sorts of offers would be much clearer and more useful if they were included upfront, or even better, just factored into the price. Here's a quick breakdown: Benefits Package - You'll likely pay an annual or monthly fee and co-payment at time of service. The administrator can be contacted at: P.O. Foreign language assistance is available for your convenience. 29 0.5 miles away from LensCrafters Same-Day Glasses Get 2 pairs of glasses for just $89 in Optometrists, Eyewear & Opticians Coastal Eye Institute - Sarasota 9 6.2 miles away from LensCrafters Leah P. said "My husband and I just went for a check up on a Recommendation. For example, I dont buy new cars. Weve created a customer and patient experience that prioritizes hygiene and safety without sacrificing our quality of care. This review was chosen algorithmically as the most valued customer feedback. Glasses are a plastic frame that they heat with equipment in store when tightening. *Applies to original purchases. Outside of California and District of Columbia. Add your prescription and well recommend the most suitable lens in the configurator. Why you can trust Top Ten Reviews ETA - Here is a link to their terms in case anyone is curious: https://media.lenscrafters.com/2020/Landing_Pages/CustomerService/LC_EPP_TC.pdf. Use them at your own risk. That said, it's a good choice for snapping up some of the best eyeglasses online, as we'll explain below. Back in January I went in and I purchased a pair of coach prescription glasses. The researchers determined that an extended warranty for an electronic product such as a TV can cost as much as 24% of the list price. Easy Ordering. Their store employees are MIA and not available, and their corporate policies are anti-consumer. Your child breaks their glasses. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Lenses are expensive, but dig around and there are often offers to be had. The complaint has been investigated and resolved to the customers satisfaction. Coverage afforded under this Plan is not guaranteed by the Utah Property and Casualty Guarantee Association. Customer service was great. Its owned by Luxottica, the largest eyewear company in the world, so their own-brands really are the designer brands youd see on other sites. Picking frame, lenses and entering prescription were a cinch. With your membership, you'll receive a LensCrafters promo . If we become insolvent or otherwise financially impaired, you may file a claim directly with Continental Casualty Company for reimbursement, payment, or provision of the service. Reddit, Inc. 2023. Both polycarbonate and Trivex are lightweight. So, if youre not completely happy with your purchase within the first 30 days, just let us know. In the event covered service is not provided by us within sixty (60) days of proof of loss by you, you are entitled to apply directly to the reimbursement insurance company. and our Learn about our wide range of vision solutions to help you see with confidence when you drive. Reddit, Inc. 2023. Such notice shall include the effective date of cancellation and the reason for cancellation. 26oknpowerade sponsored athletes (Few people now use glass, which is heavy and breakable. Universities follow the money, How to find parking for the Taylor Swift Eras concerts at SoFi Stadium, Mega Millions jackpot grows to $940 million for Fridays drawing, U.S. wants new vehicles to average 43.5 miles per gallon by 2032, Adidas to release second batch of Yeezy sneakers after breakup with Ye, Wall Street resumes its rally after encouraging reports on profits and inflation, An inflation gauge that is closely tracked by the Fed falls to its lowest level in more than 2 years. Get those Oops! Protect your eyewear purchase for a full year with our Eyewear Protection Plan. One of the technicians tried to fix the right side of the frame and kept pushing it in my face, she kept putting it in the hot sand. What is Covered: This Plan covers parts and labor costs to repair your product in the event your product experiences a breakdown which is not covered under any other warranty or service contract. moments covered with our extended warranty: unlimited repair and replacement for 12 months at $34.99 or $39.99. we were very pleased when we arrived they were prompt And very friendly. If youre particularly prone to butter fingers, probably not a bad idea to prepare for the worst. If you cancel after thirty (30) days or any time after we pay a claim, you will receive a pro-rata refund of the Plan price based on the days remaining, less any claims that have been paid, less a cancellation fee of $50.00 or 10% of the Plan price. We will repair or replace the product, at our discretion, when required due to a breakdown. You scratch your lenses on vacation. Box 061078, Chicago, Illinois 60606-1078, telephone 1-866-856-3882. As for glasses, I recommend doing what I do not sitting on them. You may also cancel this Plan by surrendering it or providing written notice to Asurion at Asurion (LensCrafters]), PO Box 1818, Sterling, VA 20167. PDF We, the administrator or the retailer from whom you - LensCrafters They have a good selection of eyewear at fair prices, including many varieties of eyeglasses and contact lenses. If we fail to pay the cancellation refund within 45 days of your written request we will pay you a penalty of ten percent (10%) of the purchase price for each thirty (30) day period or portion thereof that the refund and any accrued penalties remain unpaid. Transfer: This Plan is non-transferable. I am coming up on a year having to deal with my glasses always falling off my face. Their store employees are MIA and not available, and their corporate policies are anti-consumer. Apply at checkout both online and in store. I am not sure which pair is which, but one needs to be replaced, and I purchased the extended eyewear protection plan. They did replace them. Heres how it works, Santa Barbara News-Press bankruptcy brings uneasy end to an owners bitter tenure, $600,000 in stolen wine: Inside one of Californias biggest high-end alcohol heists, Anchorage mayor proposes sending homeless people to Los Angeles this winter, Commentary: George Kliavkoff and the new Pac-9 learn a hard lesson. Unauthorized repair or replacement of covered equipment shall result in the cancellation of this Plan by us. Illinois Residents: You may cancel this Plan for any reason at any time. This plan is subject to limited regulation by the Utah Insurance Department. result of normal use, such as a cracked or scratched lens or cracked frames; (5) "product": refers to the eyewear which you purchased concurrently with and is . LensCrafters protection plan - worth it or not? : r/glasses - Reddit When eye safety is a concern, polycarbonate or Trivex lenses usually are the best choice for your glasses , sunglasses, and sports eyewear. Weve created a customer and patient experience that prioritizes hygiene and safety without sacrificing our quality of care. It includes time, money, convenience, and many other factors. ; (2) "administrator" refers to (a) Asurion Services, LLC in all states and DC except in AL, AZ and FL; (b) Asurion Service Plans, Inc. in AL and AZ; and (c) Asurion Service Plans of Florida, Inc. (a service warranty association) in FL ("Asurion" refers collectively to Asurion Services, LLC, Asurion Service Plans, Inc. and Asurion Service Plans of Florida, Inc.). I continue to spread the negative review of LensCrafters and have even had some people ask for names of other optical shops, which I gladly provided. If you have moved or are unable to return the product to the retailer, call customer service twenty-four (24) hours a day . Find out how we combat fake reviews. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If I decide to get the lens replaced it will cost $25. The site is simple and dont expect to try at home these guys want you in-store. If you rest easier knowing youre protected from the unexpected, insurance is a good investment. Best light therapy lamps: Plus the top sun lamps for energy and mood, Cuisinart release a new basket air fryer, and we're excited to see how it lands. Retinal imaging is not covered and will be extra. Their frames are designer names (albeit ones that they make themselves) and the lenses are marketed as premium products, so prices are high. I was promptly disconnected. I have returned again to have glasses tightened but they stay fit for only 2 days tops. For residents of AL, AR, CA, HI, MA, MD, ME, MN, MO, NJ, NM, NY, SC, TX, WA, WI and WY any refund owed and not paid or credited within thirty (30) days of cancellation shall include a 10% penalty per month. In LensCrafters case, the added coverage costs $35 a year, yet you still have to shell out a copay of $25 to replace broken frames and another $25 for problematical lenses. See details for: Outside of California and District of Columbia Puerto Rico, Find the LensCrafters store closest to you. While not in use, they typically are stored in my purse. and our Washington Residents: If we fail to act on your claim, you may contact Continental Casualty Company directly at 1-800-831-4262. Vision & Eye Insurance - Accepted Eye Care Plans | LensCrafters They said they could only replace with duplicate frame. For more information, please see our This Plan may be cancelled due to unauthorized repair which results in a material change in the nature or extent of the risk, occurring after the first effective date of the current policy, which causes the risk of loss to be substantially and materially increased beyond that contemplated at the time the policy was issued or last renewed. LensCrafters' offers many ways to protect your purchase, including a 30-Day eyewear guarantee, eyewear warranty protection plan, and free cleanings and adjustments. Any refund due to you will be credited to any outstanding balance of your account, and the excess, if any, shall be refunded to you. This Plan excludes coverage for incidental and consequential damages and pre-existing conditions only to the extent such damages or conditions are known to you or reasonably should have been known to you. LensCrafters: Prescription Eyewear & Contact Lenses Archived post. Insurance Securing This Plan: This Plan is not an insurance policy; however, our obligations under this Plan are insured under an insurance policy issued by Continental Casualty Company, 333 S. Wabash Ave., Chicago, Illinois 60604. Though expensive, this is a good digital eyewear store experience. Researchers at Northwestern University and the University of Pennsylvania concluded in a 2018 study that consumers overestimate the frequency with which things break and that retailers exploit this concern by aggressively pushing unneeded coverage. We check over 250 million products every day for the best prices. I also see an argument for added protection for smartphones. Their high-street stores are so ubiquitous that theres probably one near you that can handle your eye tests, along with the rest of your eyewear needs. SALE - 50% off Lenses and 30% off Frames. Obligor: The company obligated under the Plan in all states except Florida is Asurion Service Plans, Inc., whose address is P.O. Can I use vision insurance at a LensCrafters or similar retailer? and our The company left an official comment to this complaint. Find the LensCrafters store closest to you. Every eyewear lab offers one free remake to the stores. Search. Reddit, Inc. 2023. Consumers generally dont need extended warranties. Save On Your Favorite Brands of Eyeglasses, Sunglasses and Contact Lenses. Instructions: You must keep the receipt for this product; it is an integral part of this Plan and you may be required to reference it to obtain service. I also really liked how easy it was to add my prescription and insurance information. 1.800.367.3937 Mon-Fri 9-5 ET. Its not that I expect every car I buy to be a lemon. Ask your eye care professional for complete wear, care and safety information. Order your glasses and enjoy thorough aftercare both in stores and online. If this Plan is canceled by Us, no cancellation may become effective until at least 15 days after the notice of cancellation is mailed to you. The protection plan can be purchased for $34.99 (single vision) or $44.99 (progressive) when you order your glasses and coverage begins on the day you buy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They said they could not just replace the lens. Inwas able to easily link my insurance and use my benefit. Every pair is scratched and the tent is orange (like blue blockers). Extended warranties are generally a bad value, said Jack Gillis, executive director of the Consumer Federation of America. Texas Residents: If you purchased this Plan in Texas, unresolved complaints concerning a provider or questions concerning the registration of a service Plan provider may be addressed to the Texas Department of Licensing and Regulation, P.O. The BBB should step in to stop this ripoff of consumers. Visit any LensCrafters location for the service you need, or call 1-877-7-LENSCRAFTERS (1-877-753-6727). There is no try-on at home feature, because you can head into a store instead. If you cancel within thirty (30) days of contract purchase, and we have not paid a claim, you will receive a full refund, less a cancellation fee of $50.00 or 10% of the Plan price. LensCrafters is an international eyewear brand offering contact lenses, glasses, and sunglasses. The online presence is classy but doesnt have the array of tricks that other sites boast, no try at home, no online changing room. I showed him how they keep falling off my face and he did offer to tighten. First off, I bought 2 pairs of Oakley prescription glasses. Once the insurance was applied the pricing automatically changed and I could see exactly what I had to pay. Clear all SEE 99 RESULTS Filters Sort by Made in Italy, Versace Eyewear provides the finishing touch to any look. Also, LensCrafters has lot of exclusions, including damage from abuse, failure to follow the manufacturers clean and care instructions, and damage caused by fire, collision, vandalism, theft, etc., That potentially lets the company off the hook for all manner of breakage, as do exemptions for damage incurred during transportation, damage related to preventative maintenance, and that majestic catch-all found in many lists of coverage exclusions, acts of God.. It is obvious that a Class Action would be the most effective and likely only way to deal with them . I'll just get my glasses from somewhere else that has far fewer quality complaints. WHAT'S INCLUDED Unlimited repairs for 12 months at $34.99 or $39.99* Add the plan at time of purchase (in store and online) Purchase Lenscrafters One-Year Eyewear Warranty so you can make sure your eyeglasses are covered, whether you need a repair or replacement. If you cancel this Plan after twenty (20) days of receipt of this Plan, we shall refund to you the unearned portion of the full purchase price of the Plan including the unearned portion of any premium paid for any applicable insurance policy. I will never do business with LensCrafters again. This Plan, including the terms, conditions, limitations, exceptions and exclusions, the sales receipt containing the term of this Plan, commencement date and product identification, constitute the entire agreement. Isnt that, basically, every possible defect? Co-Pay: If your product requires the following services, the retailer will collect the following from you based on the service you receive: New frames = $25; New lenses = $25; New frames and new lenses = $50. Hi everyone, I purchased a protection plan for my new sunglasses when I picked them up at LensCrafters a couple of weeks ago. The researchers concluded that all the extra cash from extended warranties boosted profit margins of TV retailers by as much as 73%. , return it to any LensCrafters location for repair. This will surely increase the credibility of your complaint. But that doesnt mean you want to dismiss the idea of purchasing extra protection in all cases. Terms and Conditions This is a legal contract (referred to hereinafter as the "Plan"). Box 061078, Chicago, Illinois 60606-1078, telephone 1-866-856-3882. Not available in California or Puerto Rico. Procedure Overview LASIK LASIK Contoura Vision LASIK SMILE PRK Cataract Surgery Comprehensive Ophthalmology Lenses Lifestyle Lenses EVO ICL (Implantable Collamer Lens) Vivity Extended Vision. Pro tip: Check with your credit-card issuer. A special shout out to Kendra who helped me with my glasses for the fourth year in a row. LENSCRAFTERS - 12 Reviews - 324 Briarwood Cir, Ann Arbor - Yelp I love how easy it was to try on glasses on my computer. Representative was very helpful and suggested I also purchase a Protection Plan. New comments cannot be posted and votes cannot be cast. This Plan shall be cancelled by us for fraud or material misrepresentation by you, including but not limited to commercial or rental use. Hello, I have two pairs of the exact same glasses. Weve created a customer and patient experience that prioritizes hygiene and safety without sacrificing our quality of care. If we fail to act on your claim within 60 days, you may contact Continental Casualty Company directly at 1-800-831-4262. I am not sure which pair is which, but one needs to be replaced, and I purchased the extended eyewear protection plan. Lets be honest, these suckers get dropped a lot. But heres where it pays to read the fine print as consumers should do for all extended warranties. Share your photos and videos with others to prove the truth of your words. In the event of a dispute with the Administrator, you may contact The State of Connecticut, Insurance Department, PO Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. Did you already receive a presonalized quotation in one of our stores? Walmart Vision Centers are in convenient locations for most people. Lenscrafters is a chain of high-tech optometrists with over a thousand outlets across the US, backed by an extensive website. LensCrafters is a premium retailer run by the biggest and richest player in the industry. I liked being able to virtually try on the glasses beforehand. Do you know how I can tell the two glasses apart, or even if lenscrafters will be able to? Today I had damaged my glasses to the point where there were difficult to use. I would have given 5 stars if the sunglasses they showed on the website (including the color of the lenses) were available. After not recieving refund and contacted CS several times about this problem i was finally told on 7/21/2023 they could not do anything else. I would recommend going to a local independent dr. that cares and that will actually see and examine you. Written notice of cancellation shall include the effective date of cancellation and the reason for cancellation. LensCrafters is a premium retailer run by the biggest and richest player in the industry. By purchasing it, you understand that it is such a contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein.
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