Great location and amenities! So did one of my neighbors. 360 Blue, LLC | Reviews | Better Business Bureau Profile Contract law is very simple: it is offer and acceptance. Email from business 3/24 stated a refund would be issued to my card on file as they did for other customers. Plenty of room for my family of 11. Highly recommend 360Blue and this property!! Now $181 (Was $411) on Tripadvisor: Novotel Barcelona City, Barcelona. On March 219, the business asked those interested in a REFUND to fill out a form online. As stated in the complaint, 360 Blue in writing offered a full refund and we accepted it, creating their obligation. 360 Properties LLC Is this Your Business? On Wednesday (after no communication), an appliance person arrived but could not fix the fridge and wasn't skilled at ovens. The first 2-3 days the surf was a bit rough and there was more than usual seaweed on beach and in water, but that didn't stop us from having a good time at the soft white beaches. I know we will not be back. We loved the bicycles and frequently rode them to the nearby grocery store. We will definitely be trying to use this group exclusively in the future! Hello Linda, Thank you for taking the time to share your experience. Thank you for sharing your experience. . We enjoyed the house the short walk to the beach was convenient. However, one area that desperate needs to be looked into is the utility room! We will definitely use 360 blue. It had everything we needed. It offers detailed property information, such as Wifi passcodes, a full list of area events, activities, restaurants, and more. Please note that we may share your email with the company to verify your order. 4 complaints closed in the last 12 months. Hello Jason,Thank you for reaching out. We have passed your feedback along to our maintenance and housekeeping teams to ensure these issues are addressed and prevented in the future. I booked a property on February 23, 2022 on VRBO.com that is managed by 360blue. Well guide you through the process. The business is leaving out many of the facts. So three maintenance guys later no dryer and the manager have been awful rude and won't even call to give me an update. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. I booked a rental property at *** Court, Miramar Beach, FL XXXXX, on 10/24 with a deposit and paid the balance 10/25 ($2,466.89) for a 12/24-12/27 rental dates. 360 Blue manages the most luxurious Destin beach house rentals & 30A vacation rentals located in WaterColor, WaterSound, Rosemary Beach & Seaside, FL. The company does not deserve to call itself a luxury rental company. BBB directs its services to businesses and consumers in North America. 360 Properties LLC | Better Business Bureau Profile 20% Off. Click To Learn More About Our Collection Of Brands, 2022 Copyright Natural Retreats US, LLC | 790 N CO HWY 393 #3B | SANTA ROSA BEACH, FL 32459 - (800) 554-9522. Resolving 100% of reviews, 360 Blue showcases exceptional dedication to customer satisfaction, investing in resources and prioritizing concerns. They should have brought them a replacement dryer to use. Crabb Shack - pool was dirty - rental from 09/06/2021 - 09/11/2021 The expense is not worth the stay. Overall it was a great experience I just wish that if we had to pay to heat the pool that it would have worked the entire time. We use dedicated people and clever technology to safeguard our platform. It did meet the need of keeping our food fresh, but was not the goods and services we rented. Panoramas (11) Additionally on Sunday (Easter), we began using the oven and stovetop. With 5 bedrooms, 5 1/2 bathrooms, and a variety of sleeping accommodations for 22 guests, this home is a perfect spot for a multi-generational or large-group vacation!The first floor, with its open floor plan, provides an ideal space for guests to enjoy time in the living, dining, and kitchen areas. The storm didn't actually effect our stay or the property at all. Prompt on returning my calls with the few small issues we had, beds were all very comfortable except master bedroom upstairs (horrible needs replacing)lol it was mine. We loved the departure instructions, take out the trash, turn out the lights, start the dishwasher and lock the doors. Contact 360 Blue today!SLEEPING ARRANGEMENTS (Sleeps 22):FIRST FLOOR:- Primary Bedroom: King Bed, Private Bathroom with Shower and Tub SECOND FLOOR:- Guest Bedroom: King Bed, Private Bathroom with Shower Only - Guest Bedroom: Two Full-over-Full Bunk Beds, Shared Bathroom with Shower Only- Guest Bedroom: King Bed, Private Bathroom with Shower Only- Primary Bedroom: King Bed, Private Bathroom with Shower and Tub - Loft Area: Full-over-Full Bunk Bed and Queen SleeperParties, weddings or events held at the property must be pre-approved in writing by 360 Blue. My family rented Surf Shack on Seaward Drive. Replied to 100% of negative reviews. 12/23 I called DG to check the status and spoke with *** as *** was out of the office. 360 Blue | Contact for Guest or Management Services Beach access was immediately across the road. Secondly, some families don't bring a week's worth of clothes because they know they will have a washer and dryer to use. International Association of Better Business Bureaus. 360 Blue has left an official reply on this complaint. Would you like to add a photos or videos? Diputacio 195, 8011 Barcelona Spain. Founded in Santa Rosa Beach in 2008 by Jason and Jeremy Sprenkle, 360 Blue grew quickly to manage 325 high-end vacation home rentals on the Florida panhandle before acquiring St. Joe Club & Resorts' prestigious vacation rental program in late 2017, adding 235 homes to the company's portfolio. We are so happy to hear you enjoyed your stay. We had no choice but to stay in this unit that evening. Property Manager Response: Thank you for taking the time to share your recent experience. 10, Report #1527806. We do not dispute that we offered an exception via email, the customer asked for that exception, and we then changed our policy and did not allow them to take that excpettion. Hi Jody,We are delgihted Cape Indulgence was the perfect fit for your family's Forgotten Coast getaway and appreciate your review. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) It was a pleasure having you as our guest and we hope to welcome you back to the beach soon! Clean, great location. *This company may be headquartered in or have additional locations in another country. 360 checked on us throughout our stay to see if we needed anything. The house was awesome. 30A ESCAPES 46 Photos & 34 Reviews 639 Serenoa Rd, Santa - Yelp 360 Blue Reviews | Read Customer Service Reviews of www.360blue.com The property is *** * ******* ****. We hope to welcome you back to the Emerald Coast again soon; thank you for being our guest! To use our mobile site, please enable JavaScript. A The phone number for 360 Blue is: (866) 906-3581. Your browser does not support embedded videos. This is a clothes dryer not a hair dryer. The worst management company service Ive ever dealt with. \r\n\r\nFYI--the coffee maker does not work---there was not a blender at the home, there is not an iron and the mosquitoes will eat you alive in the yard. Hello Mike,We are thrilled Surf Shack was the perfect home for your family to enjoy each other's company on 30A and that you enjoyed the service provided by our team. * One or more of these files was not uploaded due to an invalid file type. Our entire family of 14 thoroughly enjoyed our stay at Miramar Beach 360 blue. 360 Blue Reviews | Read Customer Service Reviews of www.360blue.com | 8 The kitchen features stainless steel appliances, granite countertops, and ample cabinet space. However ComplaintsBoard has detected that: Business Response We will be more than happy to rectify this situation but need to talk through the specifics so that I can do some researgh. My only complaint we be the initial information was lacking until the day before our arrival. The Villa Coyaba was everything we wanted & more!! No communication on Tuesday at all from them, when the person did not arrive. In 2022, the average rate on 30-year mortgages ranged from 3.22% to 7.08%, according to Freddie Mac. Really enjoyed house, 2022 Copyright Natural Retreats US, LLC | 790 N CO HWY 393 #3B | SANTA ROSA BEACH, FL 32459 - (800) 554-9522. You can learn more about our cookies in our Privacy Policy. I agree with Joe about the large company doing their laundry but if you rent for a small company or an owner on vrbo you will have to try for compensation because to expect them to have an extra dryer somewhere isn't realistic. We will definitely be coming back! This was a memorable moment! What a wonderful house to stay. I know stuff happens but it is Thursday now I still don't have dryer and found out through maintenance guy they knew dryer broke already before we got here. 360 Blue earns 100% level of Trustworthiness. We appreciate you bringing this to our attention and hope your family enjoyed some quality time at the beach despite these setbacks. We hope to welcome you back to the beach soon! Two additional guest rooms feature luxurious king beds, mounted flat-screen televisions, and private bathrooms with glass-front showers. Miramar Beach's sugar white sand and sparkling emerald waters are just a short two-minute walk from this property. Due to challenges too plentiful to list, a rebooking/credit is not a desired resolution and not what I agreed to. The furniture is stained, the rugs are stained, the entire home needs to be turned over. Cool off with a dip in the private pool, which can be heated seasonally, and enjoy a delicious dinner from the propane grill. They can be rented from somewhere, I bet. Vacation Home Rental Agency 360 Blue Overview Reviews About 360 BlueReviews 895 Great 3.9 VERIFIED COMPANY In the Vacation Home Rental Agency category www.360blue.com Visit this website www.360blue.com Write a review Company activity See all Claimed profile Pays for extra features Replied to 100% of negative reviews 360 Blue now refuses to honor the refund obligation and insists that we accept a credit for a future stay as our only remedy. Since the outbreak of COVID-19, we have enhanced our protocols and processes to address the unique challenges the outbreak poses. Hardwood floors so filthy that if you walked barefoot your feet were black. Each bedroom had its own bathroom with the main area having a half bathroom. 360 Blue Acquired by Natural Retreats - VRM Intel Cape San Blas is beloved by locals and visitors for its natural beauty and incredible seafood. Make sure you click Allow or Grant Permission if your browser asks for your location. 360 Blue, LLC | Complaints | Better Business Bureau Profile They were amazing, friendly, and easy to work with. Overall we has a positive experience using 360 Blue as our rental agent. Business Response We sincerely sympathaize with the customers frustration but it is factually inaccurate. There were at least three instances where a "100% refund" was referenced. Pool came in use daily. This stunning property is a quick two-minute walk to the beach and features beautiful lake views. In addition to Beach Gear rentals fees as low as $5, you should feel free to use Promo Codes. Beautiful, My family and I enjoyed every moment.This was the best vacation trip ever. We detect that you are visiting from Germany. Anyone can write a Trustpilot review. That's all you need. The house was clean and well appointed with everything needed to cook meals. Nicole R: Management seems to be an issue with 360 Blue properties. I immediately started calling, texting all the numbers I had on hand as it was now after hours and no response. #101 of 547 hotels in Barcelona. We found clear and detailed contact information for 360 Blue. Prior to arrival at the property we were told the AC in the top floor was not working and we would be provided multiple air units while they wer working to fix it. I would like to thank the family for their kind generosity. 360 Blue Reviews - Read 514 Genuine Customer Reviews | www.360blue.com 360 Blue Property Manager Reviews | Glassdoor 360 Blue is proud to partner with Natural Retreats to offer some of the finest vacation home rentals on Floridas Forgotten Coast.. Hi Dana, We are delgihted you loved your stay and the service provided by our team and appreciate you taking the time to share your experience. Overall I would recommend the property, management provided excellent service. Travel bans due to COVID forced cancelation. At some point no one will want to stay in Watercolor anymore b\/c it will have a reputation of filth. Have your own ideas for an adventure? Our air conditioner was not working for almost three days. 360 Blue offers the most extensive collection of luxury vacation home rentals on Floridas Emerald Coast. We're looking forward to welcoming you back to the beach; thank you for being our guests! That's a pretty big item to leave out. The porcelain plates were also all chipped or broken. It is an industry leader in providing personalized vacation experiences to its guests, offering a wide range of luxury homes, villas, and condos in some of the most popular destinations across the United States. Since my complaint, 360blue has amended their listing to clearly reference a withholding of a partner fee upon cancellation. The person, not only in the most senior level of the company, but also the owner, made me an offer to refund all my money and I accepted. Fourth time to destin and never had this much problems. After multiple more calls the internet and hot water were fixed but we were told the AC and oven could not be fixed, I asked for multiple more units and reimbursement because we could not comfortably sleep in the bedrooms so had to sleep in couches downstairs. We do sincerely appreciate your input and have shared it with our management team for their review to address both physical issues and any lapse in service that could have improved your stay. Business Response I would like to request the guest reach out to our office directly so we can better understand why they feel there is an obligation to refund. They sent someone back to dust the main areas, but we cleaned the house ourselves and sanitized all high touch areas and the bathrooms since it was clear those areas weren't touched. A limited liability company is the US-specific form of a private limited company. I am not able to see the customers contact information here but please email me at ***@360blue.com and I am sure we can get this taken care of. I have stayed there twice & rebooked for next summer. Do not stay in any of their rentals. It also allows you to take advantage of our complimentary concierge services and make maintenance and housekeeping requests anytime, anywhereright from the palm of your hand. In my opinion, 360 Blue erred big time here. Booked vacation rental with the business. Author: CRAIG. Consumers have repeatedly commented about the unresponsive approach of 360 Blue when it comes to attending to their complaints. However, aws this pandemic worsed it became painfully clear that if we continued this practice our business would not survive. We were told a specialist would be coming on Tuesday to check the fridge. The service was outstanding! Go have fun on the beach! I called Monday sept 6, only emergency calls due to the holiday- we couldn't use the pool I called Tuesday sept 7- they said they will send someone to clean - no one showed up, Sept 8 no one showed up to clean the pool Today sept 9 it's 12 pm still no one showed up - Our kids did not enjoy the private pool that we specifically booked this house for and pay more than other houses. They aren't taking care of the guests. Our scan shows 360 Blue website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Our Guest Ambassadors are here to help! The location on the beach was not only convenient, but provided amazing views all week long. There are over 26 360 blue properties career waiting for you to apply! Leave this blank if you'd like to publish your review anonymously. We hope your family enjoyed some quality beach time despite these setbacks. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Talk to my Travel Agent friend and she's like "hell no, contest that on your CC". This place was immaculate from the bedrooms to the living spaces it had everything we needed for a great weekend at the beach, and the beds were very comfortable we'll definitely stay here again. Pre Arrival Grocery Delivery for owners and guests of hotels, condos, and vacation rentals from Destin to 30A. Our party had 15(6 kids, 1 infant) The house was very nice upon arrival. There was hair in our bed that didn't belong to us. Wonderful vacation. We appreciate your feedback and have passed it along to the homeowner and our management team. The only problem for our group was the lower bunks were extremely low to the ground/on the floor. I called today to discuss the refund they were to offer and $75 was sufficient for 3 days of not using the pool. 30A Vacation Rentals | 30A Escapes Thank you for being our guests! See details. We had enough parking for four cars and it was an easy one block walk to the beach with plenty of beach space for our family to pitch a 10 x 10' tent in addition to the reserved seating with umbrellas. The next day we were told they would come spray. We had many issues throughout our stay, which aren't worth going into. I guess that's a good reason to maybe not rent from a small company then. This upsets me for obvious reasons. The location was amazing! *** (360 Blue) called and emailed me on 12/11 informing me the home was sold, and Diamond Gulf Rentals (DG) manages the home and they will call me. The difference $1081 was explained to me that it was the 1 night stay in the roach motel and additional cleaning fee for that facility. The parent company of 360 Blue is 360 Blue, LLC. By the way, my neighbor did get the refund. The iconic communities are all right here: Inlet Beach, Rosemary Beach, Seacrest Beach, WaterSound, Seagrove, Seaside, WaterColor, Grayton Beach, Blue Mountain Beach and Dune Allen. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
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